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Carlos Arriaga completed his fourth year with Innovative-IDM in December as the Dallas shop’s Quality Control Technician. Rolling into 2019, Carlos still holds that title, PLUS added Assistant Shop Manager to his duties. That promotion didn’t diminish his willingness help as a member of the Dallas CIA. In January, Carlos was nominated by his peers...

Innovative-IDM is known for LEGENDARY Customer Service and what makes us LEGENDARY are those team members who go above and beyond what is required to help the company reach its goals. These LEGENDARY employees are recognized annually at our National Sales Meeting and Branch Kickoffs.  Winners of these prestigious awards are nominated by company leadership...

  IIDM’s most recent Gemini Program graduates deployed in October as Sales Engineers in Houston, Oklahoma City and Chicago. Previous Gemini grads also are serving as Sales and Field Application Engineers in Dallas, Chicago and Austin branches. The success of those engineering graduates combined with a healthy business outlook led IIDM to go full-ahead on...

  It was Aug. 10, 2012, date of the largest donut drop by Innovative-IDM to any customer. Klent Prewitt picked up the 40+ dozen donuts for delivery to MultiCam. The event was in recognition of the 100,000 other donuts we had delivered there since Gene Gray first started the weekly tradition in 2000 as an...

When asked about how the CIA got its name, Ernie said: “There was a naming contest in February 2013. The contest was to come up with a name for a new volunteer group that would continually improve the culture of the company. I took clues from the email: Culture/improvement. [The email] originally had used the...