Occasionally, management will make our largest employee hold his breath and try to fit into a small jumpsuit. This usually takes place after a softer than normal bookings month. Steve Lyons Sr. says, “Sell, sell, sell!”

Just yesterday, we did a battle of the air bands in Dallas Hoopla, led by Cool Jessi Bratcher. Yet this battle between good and evil originally was chronicled in a blog post from summer 2009.  “Bad Customer Service vs. Legendary Customer Service” is a Top 5 hoopla for me. It’s also one my favorite personal...

We’ve been at our Lewisville, Texas, location (which was built from the ground up) since July 1. Looks like most of the folks are getting the hang of working here. Building signs and address numbers are to be installed today. We also have stocking locations in Chicago, Houston, Memphis and Tulsa. Plus we serve the...

This year’s Chili Cook-Off marked the 8th year of celebrating Independence Day with our Chilicheesemustardoniondogmania event. The Dallas CIA group sponsored the annual event, which was another success. Eight contestants entered and the reigning champ hopeful at taking first place of favorite chili. What kind of chili recipes were in the running? There were spicy,...

It started as a hallway conversation. Our own Preston Ross was talking about how he ran the 400 meter event at Crowley High School. Claimed he ran a sub-one minute time. Todd Mueller said he could get three other guys from work and beat him in a relay vs. solo 400 meter challenge. So it...

Today at our morning hoopla meeting (left), we danced around the IIDM Maypole to celebrate several things. the end of April May Day Our customers the fact that May Day and Mayday have very different meanings. Now if you believe all of that malarky, consider this: We really do have a customer focus meeting EVERY...

It was a beautiful day in the summer of 2006 when our panel shop completed a panel that needed to be hand delivered to a customer that same day. We needed a truck so Tim Mueller, one of IIDM’s owners, volunteered his bright red F150. The truck was in pristine condition. Tim had to attend...