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We often get calls for troubleshooting temperature controllers. Here are some tips that can save you some money and time. My Field Service Technicians and I frequently are deployed to customer sites for “Failed” temperature controllers. There are numerous brands of temperature controllers in the market. Applications range from ovens to extrusion machines. Yet most...

Innovative-IDM president Gene Gray announces the company’s highest performing team members. Today, we learn about the All-Pro Teams and reveal the winners of the CIA Informant Award. The numbers are in for our Repairs Department Super Heroes awards. And we learn the identities of the “Employees of the Year” in Customer Service, Manufacturing, and Repairs....

We were messing around in our Dallas shop yesterday (all of our shops have a wooden pirate ship on the bench) and thought we’d share how to remove the Yaskawa A1000 terminal board. The Memory Terminal Board feature is designed to decrease Mean Time To Repair (MTTR).  This feature allows maintenance personnel to quickly change...