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Services and Repairs

We add value to the technologies and products we offer by integrating, servicing and repairing what we sell.

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Omron
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Services & Repairs

Our suite of services makes us your partner for all industrial automation & controls needs

Innovative-IDM can integrate the technologies we offer to solve most any application, and maintain your equipment to minimize downtime.

Customer service hotline

Contact our LEGENDARY customer service team for parts quotes, information on your industrial electronic repairs needs, or for emergency breakdown service. Phone is answered 24/7.

Testimonials

What our customers say about us…

Thank you for providing us with a technician who was well trained, knowledgeable, driven to achieve results, and very customer orientated.

Able V., Maintenance Lead

Your technician was available when needed over the weekend, which is very important to our production, even though it meant pulling him away from his personal life and family. He always had a smile while working in our plant.

Adrian H., Shop Supervisor

I appreciate all the hard work and effort that you provided while Cyrus was away from the office.  Good customer service, or should I say “legendary customer service” is very hard to come by nowadays.

Anwar C., Purchasing Assistant

This is going to be the beginning of a beautiful relationship…..complete with tracking numbers without having even asked. Nice touch.  Much obliged.

Angie F., Purchasing

Blogs

Recent Posts

Give Yourself Peace of Mind with SMC Thermo-Chillers
August 9, 2023by Britt Welch

Give Yourself Peace of Mind with SMC Thermo-Chillers

Contact us today to spec a chiller for any application! Laser and Machine Tools Welding Applications Food Products/Packaging Machines Semiconductor www.InnovativeIDM.com 877.906.2100
Predictive Maintenance for the Semiconductor Industry
January 25, 2023by Pepper Hastings

Predictive Maintenance for the Semiconductor Industry

Many of Omron’s predictive maintenance products are tailored to the semiconductor industry. Here are some quick benefits: The solutions monitor critical metrics like current, voltage, temperature, vibration, and insulation resistance over EtherNet/IP. You’ll be able to predict failures before they occur thanks to intelligent predictive algorithms. Your facility will have less downtime overall, whether planned...
2023 Innovative-IDM Award Winners
January 24, 2023by Kelly Orear

2023 Innovative-IDM Award Winners

Innovative-IDM is known for LEGENDARY Customer Service and what makes us LEGENDARY are those team members who go above and beyond what is required to help the company reach its goals. These LEGENDARY employees are recognized annually at our National Sales Meeting and Branch Kickoffs. Winners of these prestigious awards are nominated by company leadership...
All-in-one inspection and code reading with Omron MicroHAWK smart cameras
January 5, 2023by Pepper Hastings

All-in-one inspection and code reading with Omron MicroHAWK smart cameras

Are you struggling to configure multiple devices for code reading and inspection purposes? It just so happens that Omron’s MicroHAWK family includes powerful smart cameras that cover both needs at once! What’s more, all of this takes place within a single field of view. We like to help our customers simplify their applications so that...
Omron’s F3SG-SR Light Curtain Success Story
December 16, 2022by Pepper Hastings

Omron’s F3SG-SR Light Curtain Success Story

Business need A company in the metal forming industry needed to find the right light curtain to safeguard a protected range of 55 feet around a purlin stacker while meeting tight deadlines and maximizing its customers’ uptime. Unique solution Omron’s F3SG-SR Series safety light curtain proved to be the right choice with an available sensing...
Thank You, Tulsa!
December 6, 2022by Pepper Hastings

Thank You, Tulsa!

We hosted our annual Tulsa Customer Appreciation party last week, with food from Leon’s Smoke Shack. Our Tulsa-area customers are a loyal bunch, and we appreciate serving them all year long.Our channel partners from Omron, Nabtesco, SMC, Wago, and Wiegmann via Bell & McCoy were there to meet, greet, and show off techy stuff. Prizes...
Omron Factory Drive Recorder Event Capture Software
November 28, 2022by Pepper Hastings

Omron Factory Drive Recorder Event Capture Software

The Omron Factory Drive Recorder combines Omron’s robust and diverse Industrial Camera line with a brand new Event Capture Software to achieve an incredibly simple to use and feature rich solution for companies looking to monitor automation for error detection and provide an easier way to record and evaluate potential problems The integration of Omron’s...
Automaker solved downtime with Predictive Maintenance
November 16, 2022by Pepper Hastings

Automaker solved downtime with Predictive Maintenance

When a global auto manufacturer experienced multiple power supply failures with significant downtime in their plastic forming station, they decided to invest in Predictive Maintenance. To read their story, download this Omron whitepaper: https://assets.omron.com/m/50aef9e450fc6f1/original/S8VK-X-Automotive-Manufacturer-Success-Story.pdf
Automaker
November 8, 2022by Pepper Hastings

Automaker solved downtime with Predictive Maintenance

When a global auto manufacturer experienced multiple power supply failures with significant downtime in their plastic forming station, they decided to invest in Predictive Maintenance. To read their story, download this Omron whitepaper: https://assets.omron.com/m/50aef9e450fc6f1/original/S8VK-X-Automotive-Manufacturer-Success-Story.pdf
DC to AC Drive Retrofit – Webinar on Demand
November 2, 2022by Pepper Hastings

DC to AC Drive Retrofit – Webinar on Demand

Do you have an older DC drive system in need of upgrading, but your motor is still in good shape or difficult to replace? You will benefit from this 40-minute no-cost webinar. You will learn about: *Differences of DC and AC Drives *DC vs AC performance considerations *Cost of Ownership Comparisons — You Will be...
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